520-425-8730 : 2351 N. Alvernon Way, Suite G10Local First Arizona (Mon-Fri 9:00AM-6:00PM, Sat. 12:00PM-3:00PM)

Tucson Computer Repair

Tucson Computer Repair Service

 

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Tucson Computer Repair

Tucson Computer Repair
Tucson Virus & Spyware Blog
Tucson Computer Virus Removal

Tucson Virus and Spyware RemovalTucson Computer Repair Service can rid your computer of viruses, trojan horses, spyware, and other Internet nasties, and at costs typically well below other certified competitors. We currently offer our virus removal service at a flat rate of $105. This also includes free Anti-virus software if needed. We will not only remove the original virus/malware infection, we will also install any critical updates to prevent your computer from being reinfected in the future. In these difficult economic times, we try to keep our rates as low as possible. We also understand that it can make little sense to spend Big Box money when your laptop or desktop computer may not even be worth as much as the labor to fix it.


The most frequent problems we see today come from the trojan horse variety of malware. A trojan horse is like a virus, in that it executes malicious code, but it does not self-replicate. These little nasties almost always come from a rogue or infected website or from a program (like a free game or desktop screensaver) that has been downloaded and installed on your computer. They can also come from Peer-to-Peer file sharing programs like Kazaa, Limewire, etc. It can be surprising to learn how ineffective most anti-virus programs (like Norton or McAfee, and most others) are at preventing these types of infections or removing them once they have been detected.

A trojan horse can be surprisingly difficult to rid from a computer system completely, usually requiring a variety of different software tools and manual work, as they are designed to prevent you and your anti-virus solution from getting rid of them--and they can be very stubborn in this respect. You usually will need a professional to do this for you.

What are some symptoms that your computer is infected?

1. Advertisement pop-ups. You are basically swamped with pop-up ads.

2. A program you don't recognize suddently pops up telling you that your computer is infected with all kinds of malware. This variety of trojan horse is often called "scareware" because it basically tries to scare you into purchasing their bogus anti-virus software.

3. Your computer or Internet browsing has suddenly become much slower than you remember.

4. Your computer in general has suddenly become much slower.

5. When you type a search term into a search engine like Google, or type in a web address, you are taken (or redirected) to a website you did not intend to visit.

6. Your antivirus software suddenly stops working or can no longer update itself.

7. Your Internet browser, like Internet Explorer, suddenly does not work, or you can't access the Internet at all.


 

If you are experiencing any or a combination of the above problems your computer may well be infected. At Tucson Computer Repair Service we do not charge anything just to look at your computer and perform an initial accessment. So please feel free to call and set up an appointment.

Call Chris at 520.425.8730

or email This e-mail address is being protected from spambots. You need JavaScript enabled to view it

 
What is "Scareware"?

Fake Antivirus Programs / Scareware

Fake Antivirus Programs, often called "Scareware," are among the most common forms of malware you get from the Web. You are surfing the Web and all the sudden you get a pop-up window informing you that your computer is infected with all sorts of viral nasties. Where is this message coming from? Well, it could be coming from your legitimate antivirus software (like Norton, McAfee, AVG). But most of the time you won't recognize the product name from the pop-up window. For example the message may be coming from a product called Internet Security 2010. "When did I ever install Internet Security 2010?" you might ask yourself.

An example of a bogus Scareware pop-up:

And another:

 

Read more...
 

Tucson Virus Spyware RemovalTucson Computer Repair: How to protect your computer from Viruses and Spyware

1. Run Antivirus Software on Your Computer.

This may sound obvious but there are many computers out there with no antivirus software installed. Either that, or at some time in the past antivirus software was installed but has since expired--which means its database of virus definitions is out of date.

At Tucson Computer Repair Service we see a lot of computers where antivirus software was installed but the subscription was never renewed. In addition to the well-known paid antivirus programs--like Symantec (Norton), McAfree, and TrendMicro--there are several free antivirus programs you can download off the Internet. Yes, free antivirus software. And in many cases, they are just as good if not better than their paid counterparts.

The best known is AVG Anti-Virus Free Edition. Click here to download the latest version.

Another well-known free antivirus program is Avast! Anti-Virus. Click here to download the latest version.

Another is Comodo Firewall + Antivirus. Click here to download latest version.

To more fully protect your computer from viruses and spyware it is a good idea to install a dedicated spyware scanner as a complement to your antivirus program. They are often better at detecting spyware and the trojan-horse variety of viruses. Here again there are capable anti-spyware programs you can download for free.

Read more...